Last Updated: January 5, 2026

Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the website, store, and related services (collectively, the “Services”) operated by Shruvé (“we,” “us,” or “our”). Our store is powered by Shopify.

By accessing or using any part of the Services, you agree to be bound by these Terms. If you do not agree to all of these Terms, you may not access the website or use any Services.

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1. Online Store Terms

By agreeing to these Terms, you represent that:

• You are at least the age of majority in your state or country of residence, or

• You are the age of majority and have given us your consent to allow any of your minor dependents to use the Services.

You may not use our products or Services for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction.

A breach or violation of any of these Terms may result in an immediate termination of your access to the Services.

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2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding payment information) may be transferred unencrypted and involve:

• Transmissions over various networks; and

• Changes to conform and adapt to technical requirements of connecting networks or devices.

Payment information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Services without express written permission from us.

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3. Accuracy, Completeness and Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions.

We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information.

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4. Products or Services

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display product colors and images as accurately as possible. We cannot guarantee that your device’s display will accurately reflect product colors.

We reserve the right to:

• Limit the sales of our products or Services to any person, geographic region or jurisdiction.

• Limit the quantities of any products or services that we offer.

• Discontinue any product at any time.

All descriptions of products and pricing are subject to change at any time without notice.

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5. Orders, Billing and Account Information

We reserve the right to refuse or cancel any order you place with us. We may limit or cancel quantities purchased per person, per household, or per order.

You agree to provide current, complete, and accurate purchase and account information for all purchases made through our store.

For more information about how we collect and use your personal information, please review our Privacy Policy.

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6. Payments

All payments are processed securely through third-party payment processors integrated via Shopify.

By submitting payment information, you represent and warrant that:

• You are authorized to use the designated payment method.

• The information you provide is accurate and complete.

We are not responsible for errors or losses caused by third-party payment providers.

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7. Shipping and Delivery

Delivery times are estimates only and are not guaranteed.

Risk of loss and title for products pass to you upon delivery to the shipping carrier or upon delivery to you, depending on applicable law.

We are not responsible for delays caused by carriers, customs, or events beyond our control.

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8. Returns and Refunds

Returns and refunds are governed by our Return Policy.

We reserve the right to refuse returns that do not comply with our policy.

Refunds, if approved, will be processed to the original payment method unless otherwise required by law.

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9. Intellectual Property

All content available through the Services, including but not limited to text, graphics, logos, images, product designs, and software, is the property of Shruvé or its licensors and is protected by intellectual property laws.

You may not use our trademarks, branding, or content without prior written consent.

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10. User Comments, Feedback and Submissions

If you submit comments, suggestions, ideas, reviews, or other materials (collectively, “Comments”), you agree that:

• We may use, edit, copy, publish, distribute, and otherwise exploit such Comments without restriction.

• We are under no obligation to maintain Comments in confidence or to pay compensation for them.

You agree that your Comments will not violate any third-party rights or contain unlawful, abusive, or malicious content.

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11. Prohibited Uses

You are prohibited from using the Services:

• For any unlawful purpose;

• To solicit others to perform unlawful acts;

• To violate any international, federal, state, or local regulations or laws;

• To infringe upon or violate our intellectual property rights or the intellectual property rights of others;

• To upload or transmit viruses or malicious code;

• To collect or track personal information of others without consent;

• To spam, phish, or scrape the Services.

We reserve the right to terminate your use of the Services for violating any prohibited uses.

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12. Third-Party Tools and Links

The Services may include access to third-party tools or links to third-party websites.

We are not responsible for examining or evaluating the content or accuracy of third-party materials and we do not warrant and will not have any liability for third-party services or websites.

Your use of third-party services is at your own risk.

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13. Privacy

Your submission of personal information through the store is governed by our Privacy Policy.

By using the Services, you consent to the collection, use, disclosure, and processing of your information as described in the Privacy Policy.

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14. Disclaimer of Warranties

The Services and all products delivered to you are provided “as is” and “as available” without any warranties, express or implied.

We do not guarantee that:

• Your use of the Services will be uninterrupted, timely, secure, or error-free;

• The results obtained from the use of the Services will be accurate or reliable.

To the fullest extent permitted by law, we disclaim all warranties, including implied warranties of merchantability and fitness for a particular purpose.

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15. Limitation of Liability

To the fullest extent permitted by applicable law, Shruvé and its directors, officers, employees, affiliates, agents, contractors, suppliers, or service providers shall not be liable for:

• Any indirect, incidental, punitive, special, or consequential damages;

• Loss of profits, revenue, savings, data, or replacement costs;

• Any injury or damage arising from your use of the Services or products.

In jurisdictions that do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability shall be limited to the maximum extent permitted by law.

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16. Indemnification

You agree to indemnify, defend and hold harmless Shruvé and our affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, and employees from any claim or demand arising out of your breach of these Terms or violation of any law or third-party rights.

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17. Termination

These Terms are effective unless and until terminated by either you or us.

We may terminate or suspend your access to the Services at any time without notice if you violate these Terms.

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18. Governing Law

These Terms and any separate agreements shall be governed by and construed in accordance with the laws of India.

Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Indore, Madhya Pradesh, India.

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19. Changes to These Terms

We reserve the right to update, change, or replace any part of these Terms by posting updates to our website.

It is your responsibility to check this page periodically for changes. Your continued use of the Services following the posting of changes constitutes acceptance of those changes.

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20. Contact Information

Questions about the Terms of Service should be sent to:

Shruvé
Email: hello@shruve.com
Address: Greater Brajeshwari, 405, Indore, MP, 452001, IN